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4Change Energy is a retail electricity provider that serves residential customers across Texas. 4Change was built for customers who think electricity should be easy and who care about their community. Their self-service platform and EZ Pay program make it easy to be a customer. The fact that they give 4% of annual profits to local charities means that customers are giving back to their communities every time they turn on a light. Upon enrollment, customers can choose to support one of the following charities:
  • American Cancer Society
  • Feeding Texas
  • American Red Cross
  • Heroes For Children

All 4Change Energy Plans  


Plan Name
Company
Length
Price
Rate Stability
24 Month Fixed Rate
24 month
Fixed Rate
18.7¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
18.7¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
16.2¢ / kwh
at 1,000 kWh per bill
24 Month Fixed Rate
24 month
Fixed Rate
16.1¢ / kwh
at 1,000 kWh per bill
Low Rate
12 month
Fixed Rate
10.7¢ / kwh
at 1,000 kWh per bill
  • $100 bill credit after 1000 kWh
  • 12-month fixed energy charge
  • $0 base charge, no hidden fees
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    10.7¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    16.4¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.1¢ / kwh
    at 1,000 kWh per bill

    4Change Energy Plan Summary

    Total Plans

    8

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    View 4Change Energy Plans

    Customer Reviews of 4Change Energy

    Reviews Overall

    3rd place
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    Most Recent 4Change Energy Reviews  


    one year update
    We are so satisfied with the company. We never had a outage even with the Storms we had also Customer Service was excellent, we renewed our contract and are happy with the service. Adelina from Los Fresnos TX

    Discrepancy in switching contracts
    I've been a 4Change customer since 7/11/2023. Just over 12 months. I've always been happy with thier service. 4Change sent multiple emails warning of impending end of contract on 7/9/24. Also, each bill had a statement that my contract would end on 7/9/24. To my surprise, the 7/2024 bill received on 7/30/24, changed that statement to the contract would end on 7/26/24. A sudden switch with no warning.

    I had the Maxx Saver Select 12 contract in which the price was .1442 per kwh with a $100 discount after 1,000 kwh. Prior to contract end date of 7/9, I arrainged to switch to the One Rate 24 plan with a .1167 per kwh starting on 7/10. Of course I was expecting to pay those rates until the contract switch on the 9th. But NO, they charged the higher rate until the normal monthly ending date on the 26th.
    I went to my utility's web site where I was able to discern kwh consumed each day. According to that information, by not starting the new billing rate when they should have, they owe me a credit of $10.72.

    In speaking to 4Change customer service, I was able to get a $10 "courtesy" credit (just to get me off the line I believe). Not the $10.72 I feel I'm owed to make things right.

    So, just to let evereyone know, where 4Change never indicated that the new contract would start on the first day AFTER the final day of the last billing period. Not after the last day of your contract as I had planned for.

    Now that $10.72 isn't going to make much difference, but it's just the point I think I was duped. It's just the point of the matter. Otherwise, I'm very happy with the company. The customer service person was very patient and courteous. However I had some trouble understanding his heavy spanish accent.
    Billy Massey from Brownwood TX

    Awesome company
    I love 4change. Too bad I didnt know what a great company they were years ago. Easy to get connected. Great rates and friendly service. Too bad I moved and cant take them with me due to having to go with a coop company. Fast disconnect, email and other communication. Great great company. Eugenia Burroughs from Buffalo TX


    4-5 Star Reviews: 661 (73%)



    Good prices and good people.

    I have used them for years and do not plan on changing anytime soon.

    Col Adams from
    July 30th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 37 (4%)



    Discrepancy in switching contracts

    I've been a 4Change customer since 7/11/2023. Just over 12 months. I've always been happy with thier service. 4Change sent multiple emails warning of impending end of contract on 7/9/24. Also, each bill had a statement that my contract would end on 7/9/24. To my surprise, the 7/2024 bill received on 7/30/24, changed that statement to the contract would end on 7/26/24. A sudden switch with no warning.

    I had the Maxx Saver Select 12 contract in which the price was .1442 per kwh with a $100 discount after 1,000 kwh. Prior to contract end date of 7/9, I arrainged to switch to the One Rate 24 plan with a .1167 per kwh starting on 7/10. Of course I was expecting to pay those rates until the contract switch on the 9th. But NO, they charged the higher rate until the normal monthly ending date on the 26th.
    I went to my utility's web site where I was able to discern kwh consumed each day. According to that information, by not starting the new billing rate when they should have, they owe me a credit of $10.72.

    In speaking to 4Change customer service, I was able to get a $10 "courtesy" credit (just to get me off the line I believe). Not the $10.72 I feel I'm owed to make things right.

    So, just to let evereyone know, where 4Change never indicated that the new contract would start on the first day AFTER the final day of the last billing period. Not after the last day of your contract as I had planned for.

    Now that $10.72 isn't going to make much difference, but it's just the point I think I was duped. It's just the point of the matter. Otherwise, I'm very happy with the company. The customer service person was very patient and courteous. However I had some trouble understanding his heavy spanish accent.

    Billy Massey from 76801, Texas
    July 30th, 2024

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 51 (6%)



    Hidden charges

    The estimate rate I was promised never materialized. They did not include the TDU in the monthly estimate presented. I'm paying $200 in January! This was my usual bill in August previously. Reliant wants me back and will buy out my remaining time! If I can get a decent rate, I'll let them!

    Bill Hammon from 767010,
    January 22nd, 2019

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 177 (20%)



    1 Day Late

    I was 1 day late and they billed me $19.95 say they sent me a notice. How could that be when my bill was due on the 13th and I paid it on the 14. I heard all of the reviews now I believe it.

    Lucretia from
    February 12th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    4Change Energy News  


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